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Shipments are made through  Correos de Chile, so when we deliver the order at the post office  Parral they are responsible for the order reaching its destination and not being damaged, however, we can help you if you have a problem, you can contact us through the website. The shipping cost will depend on the geographical location where you are, the volume and weight of the order. To check the status of your order you can enter the shipping method web page that will be informed in a timely manner, and enter the shipping number that will be provided by us. The rates are delivered by Tramas, with the aim of not harming our customers with the value of the shipment. The payment of the office is made at the time of placing the order and the rate depends on the weight of your purchase. Free shipping offers or shipping discounts always have a surcharge to extreme areas and apply only in cases where the shipping does not exceed 30% of the total order, if so, the customer must assume the differential value.


Changes or refunds can be made only in case the balls have not been used by the customer and the 100gr that come in them are intact, the return or exchange will have a shipping cost that must be assumed by the customer, in case of return. , will be done once we receive the shipment of the balls and they are in perfect condition.

Changes and returns can be made at no additional cost before the products are shipped.

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